Privacy Policy

LT Earthworx Pty Ltd (ABN:  66 644 009 192) (“LT Earthworx”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information provided to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with LT Earthworx, including through our website, email, telephone, social media, quotations, accounts and provision of our Goods and Services.

1. INFORMATION WE COLLECT

We may collect personal and business information including:

• Name and contact details;

• Company or business details;

• Billing and delivery information;

• Site and project information;

• Purchase orders and account information;

• Payment and invoicing information;

• Communications and correspondence with us;

• Information provided through enquiries, quotation requests or forms; and

• Any other information reasonably required to provide our Goods and Services.

We may also collect information relating to Equipment, Site locations and project requirements where necessary to provide our Services.

2. HOW WE COLLECT INFORMATION

We may collect information directly from you when you:

• Contact us by phone, email or through our website;

• Request a quotation;

• Place an order or engage our Services;

• Provide information for invoicing or account purposes; or

• Otherwise communicate or interact with us.

Where reasonably necessary, we may also obtain information from third parties, including contractors, suppliers, credit reporting bodies or other business contacts.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Provide and manage our Goods and Services;

• Prepare quotations, invoices and purchase orders;

• Process payments and manage accounts;

• Communicate with Customers and suppliers;

• Arrange deliveries, transportation and Site access;

• Assess creditworthiness and manage credit accounts;

• Recover outstanding debts;

• Maintain business and financial records;

• Improve our Services and customer experience;

• Comply with legal and regulatory obligations; and

• Protect our business, personnel, Equipment and property.

We will not use personal information for purposes unrelated to our business activities unless permitted or required by law or with your consent.

4. DISCLOSURE OF INFORMATION

We may disclose personal information where reasonably necessary to operate our business and provide our Services.

This may include disclosure to:

• Employees, Operators and contractors;

• Suppliers and service providers;

• Accountants, financial institutions and professional advisers;

• Transport and logistics providers;

• Debt recovery and credit reporting services;

• Government agencies or regulatory bodies where required; and

• Other parties where authorised or required by law.

We do not sell personal information to third parties.

5. STORAGE & SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored electronically or in physical records and may be held using third-party software or cloud-based systems used in the ordinary operation of our business.

While we take reasonable security measures, no method of electronic storage or transmission is completely secure.

6. ACCESS & CORRECTION

You may request access to personal information we hold about you and request that inaccurate or outdated information be corrected.

Requests should be made using the contact details below. We may need to verify your identity before providing access to or changing personal information.

7. WEBSITE & COOKIES

Our website may use cookies, analytics tools and similar technologies to understand website usage, improve functionality and provide a better user experience.

These technologies may collect information such as IP address, browser type, device information, pages visited and general website usage.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you access.

9. DATA BREACHES

Where required by law, LT Earthworx will take appropriate steps in response to a suspected or confirmed data breach, including assessing whether notification to affected individuals or a relevant authority is required.

10. PRIVACY ENQUIRIES & COMPLAINTS

If you have a question, concern or complaint regarding the handling of your personal information, please contact us using the details below.

LT Earthworx Pty Ltd
Email: Admin@LTEARTHWORX.com.au
Phone: 04
Address: Helensvale, Gold Coast, QLD

We will review and respond to privacy enquiries and complaints within a reasonable period.

If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.

The most current version will be published on our website with the applicable effective date.

Last updated: August 2026